Setting a New Standard in Quality and Customer Satisfaction 

MGC, a key distributor of lamps, medical equipment and consumables to industries including Entertainment, OEM and Health Care, is proud to announce that it has been awarded the ISO 9001 Quality Management Certification. This certification underlines MGC's commitment to excellence, continuous improvement, and customer satisfaction.

ISO 9001 is an internationally recognised standard for quality management systems, designed to help businesses ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product or service. Achieving this certification demonstrates MGC's dedication to delivering high-quality products through its supplier network and services consistently. 

Benefits to the Business and Customers: 

Enhanced Quality Assurance: 

The ISO 9001 certification confirms that MGC’s processes and procedures are efficient, reliable, and effective. This means that customers can expect consistently high-quality products and services, with reduced risks of defects or issues. 

Improved Customer Satisfaction: 

With a focus on understanding and meeting customer requirements, MGC is better equipped to anticipate and address customer needs. This results in improved satisfaction levels, fostering long-term loyalty and trust. 

Operational Efficiency: 

The certification process has enabled MGC to streamline operations, productivity and reduce waste. This not only optimises resource use but also translates into cost savings for both the company and its customers. 

Continuous Improvement: 

ISO 9001 emphasises ongoing improvement, encouraging MGC to continually refine and enhance its processes. This proactive approach ensures that MGC remains at the forefront of industry standards and innovations, providing customers with the best possible solutions. 

Increased Market Opportunities: 

As an ISO 9001 certified company, MGC ensures its credibility as a as a trusted provider. This certification opens up new business opportunities, including the ability to participate in tenders and projects that require stringent quality standards. 

Enhanced Employee Engagement: 

Achieving ISO 9001 certification involves the engagement and commitment of all employees. This collaborative effort fosters a culture of quality and continuous improvement, boosting employee morale and performance. 

"We are thrilled to have achieved the ISO 9001 certification," said Chris Eaton Managing Director. "This accomplishment is a testament to the hard work and dedication of our entire team. It reflects our unwavering commitment to quality and excellence in everything we do. Our customers can be confident that MGC will continue to deliver exceptional products and services, backed by a robust and reliable quality management system." 

Since its inception, MGC has always been dedicated to upholding the highest standards of quality and customer service. The ISO 9001 certification is a milestone in the company’s journey towards its ongoing operational excellence and sustained growth. 

For more information on MGC Contact: 

Joanna Williams, Sales & Marketing, MGC Lighting Group (joanna@mgc-lighting.com)